Before the sale is completed a phone call will be scheduled with an Implementation Project Manager to gather information about your business and technical systems. We will discuss system requirements, product data, and data formatting.
After the initial phone call, our Implementation Project Manager will build a custom implementation project plan, and review the plan with you. This will help you understand the process, timeline, and our terms of service.
Once the project plan has been accepted and the software has been purchased, we will install the software on your computer. We will take care of importing all data, data manipulation and prep, customize your settings, and enable your marketplaces.
Our full featured training program includes online Webhelp, the Information Exchange Blog, FAQ’s, and online training. Our training resources are updated frequently and are available to our customers any time and can be a valuable resource for employee training.