In the beginning, the company manually listed, priced and re-priced inventory. “It took a tremendous amount of time to list each individual item. Any profits generated through sales were chewed up by labor,” said Ryan Phillips of HobbyTown USA. “We knew that by continuing to do things manually, we severely limited our growth potential.” HobbyTown sought a more robust technology solution to help better manage the inventory, distribution, and pricing strategies of their new multi-channel world.
Using Monsoon Marketplace helped HobbyTown USA:
The Monsoon Commerce Professional Services team has been instrumental in helping HobbyTown USA create a strategic vision for future success. “They not only answered our questions, but they showed us how to improve on our existing ideas,” said Phillips. “The Professional Services team is great at explaining all the practical applications and helping us think not just one but four steps down the road. They really go above and beyond the call of duty.”