Today, Half Price Books has accomplished the small business dream of growing into a successful medium-sized business. It presently has 120 brick-and-mortar locations in 16 states, plus an extensive online store. Half Price Books is still family-owned, now under the leadership of Pat’s daughter, Sharon Anderson Wright. Back in 2007, Half Price Books first started selling online to further expand its business. As part of this move, the company looked to upgrade and simplify its operations. After researching different options, the team opted to try Endicia and Monsoon Commerce for its shipping and order fulfillment needs.
Half Price Books sells on marketplaces such as eBay, Amazon, Alibris and AbeBooks.com. Depending on shipment volume, Half Price Books uses either DHL or USPS. The company relies on Endicia to ensure that all labels and forms are prepared in a timely manner and filled out accurately. Endicia identifies the most cost-effective option for each package and verifies the destination address before it leaves the warehouse. With the Endicia Label Server API service, Half Price Books has been able to streamline its 120 store locations into one comprehensive shipping account.
Half Price Books warehouses use Monsoon Marketplace, integrated with Endicia DAZzle for shipping and label needs. Endicia and Monsoon Commerce scale to meet the seasonal influxes and long-term growth of Half Price Books — with more than 2 million packages shipped just last year and a 100 percent seasonal spike in orders that comes around every back-to-school season. When Half Price Books signed up for Endicia and Monsoon Commerce, it was by definition a small business. Now it’s easily a medium-sized business, and the platforms are still able to function exactly the same for Kent and his team. “Since bringing our business online, we have seen tremendous growth year over year,” added Kent. “With Endicia and Monsoon Commerce, we’re able to keep up with order fulfillment, price our products competitively and ship off our products hassle-free.”