Case Study: Accessory Export LLC

Mobile Device Accessories

Increased sales and reduced costs

“Implementing Monsoon has increased our profits by 20% each month. We spend less time working and more time doing things we love.”
– Will, Accessory Export, LLC

Monsoon Commerce since 2007

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It seems like a simple business: selling mobile phone and tablet cases online. But with the explosive growth of the mobile market, family-owned Accessory Export, LLC found it’s anything but easy keeping up. Husband and wife team Will and Laura needed to evolve their processes to regain personal time for their other passions: golf and their canine friends.

The Problem

Will & Laura Empire CaseAs mobile adoption drove up product demand, Will and Laura were seeing more competition daily. They struggled to update the prices for marketplace listings in a timely fashion. And their manual fulfillment process was both inefficient and costly. As sales grew, they added employees to keep up with the manual fulfillment. They needed a way to optimize this process to add profitability.


While they initially utilized some technology solutions, they faced several challenges that weren’t being addressed.

  • Manual re-pricing: Mobile adoption had driven up product demand, and their competition mounted. They struggled to update marketplace-listing prices in a timely fashion. Will was literally going to the office at night trying to manually re-price items to stay competitive.
  • Inefficient fulfillment process: The manual fulfillment process used at Accessory Export was also inefficient and costly to the business. Rather than adding more and more employees to keep up with manual fulfillment, they needed to optimize this process and scale their business profitably.
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The Solution

Will and Laura turned to Monsoon  to address their pricing needs. Results with Monsoon Marketplace were immediate. No longer spending time manually re-pricing each day, Will was able to focus on other aspects of the business. Will said, “We decided to go with Monsoon Marketplace because of its re-pricing capabilities…and then we realized all the other benefits it had.”


“Implementing Monsoon has increased our bottom-line profits by 20% each month, making our financial life much more comfortable,” Will said. Laura added, “We spend less time at work and more time on the golf course or with our dogs.”

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Key Takeaways
  • Achieved 20% month-over-month growth in profitability
  • Automatically re-priced inventory throughout the day to remain competitive
  • Reduced inventory costs by 25% due to tighter inventory control